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Shipping Policy

Last updated: 26 July 2026

Every Arakhne piece is made after you order it — nothing sits in a warehouse waiting. Here is exactly what happens between your order and your door.

Where we ship

We currently ship anywhere in India. We do not ship internationally yet.

Dispatch time

Orders are printed and dispatched within 1–2 business days of confirmation. Every order ships on rush production as standard — there is no slower default and no fee to skip a queue.

Orders placed on a Sunday or a public holiday begin production the next working day.

Delivery time

After dispatch, delivery typically takes 3–7 business days depending on your location. Metro addresses are usually at the faster end, and remote PIN codes at the slower end.

Transit time is an estimate, not a guarantee. Once a parcel is with the courier, its progress is in their hands — we will always help you chase it, but we cannot commit to a delivery date on their behalf.

Shipping charges

Shipping is included in the price you see. There is no separate delivery charge added at checkout, and the price is the same whether you pay online or by cash on delivery.

Tracking

You will receive a tracking link by email as soon as your parcel leaves our print partner, Qikink. If it has been more than 1 to 2 business days and you have not heard from us, write to helpdesk@arakhne.in and we will find out where it is.

Cash on delivery

  • COD is available on carts of up to 2 items, subject to your PIN code being serviceable.
  • Some carts are asked for a small advance of ₹99 (₹199 for two or more items) to unlock COD. This is not a fee — it comes off the amount the courier collects at your door, so you pay the same total either way.
  • If a COD parcel is refused or repeatedly undeliverable, the advance is not refunded — by then the piece has been printed and shipped, and those costs are already spent.

Wrong or incomplete address

We check addresses at checkout and will message you if something looks off. If a parcel comes back to us because the address was incorrect or nobody was reachable, we will contact you to arrange a reship. A second dispatch to a corrected address may be chargeable, since the first shipping cost is already spent.

Damaged in transit

If your parcel arrives damaged, photograph it before opening if you can, and email us within 48 hours of delivery. We will replace the piece at no cost. See our returns and refunds policy for the full process.

Questions about this page? Email helpdesk@arakhne.in.